Crain Veterinary Center

I was needing to get my dog into see a vet quick as I did not know what was wrong with him. My son recommended Crain Veterinary. I am so thankful! From the lady that answered the phone, she was so polite, understanding and helpful, I could feel her compassion over the phone and she got me in the same day. When I arrived they got me right in. The doctors were amazing and worked with me. I can not say enough great things about the entire staff! I live 30 minutes away, I pass many vet clinics to get to them. It is worth the drive for my piece of mind and not only for how my dog is loved and cared for but the way they care for and educate me. If you are looking for a compassionate caring place for you and your animal, I highly recommend Crain Veterinary! Thank You again to you and your staff!

Crain is where I always took my critters when I lived in the area. Now that I live 17 hours away, I have been forced to take my Scooby to a vet where I live now. Scooby was diagnosed in TX with congestive heart failure and some other issues, and the monthly prescriptions they prescribed would cost $305 PER MONTH, and that didn’t include his thyroid medication that he has been on for a few years. I recently came back to Missouri because my grandson was born and in the NICU in Columbia. I made an appointment at Crain, which I had to change twice, due to the craziness I had going on, but Dr. Rob worked with me the whole time. I wanted his opinion on Scooby’s diagnosis, test results, and the medications. They totally went above and beyond what I could ever expect to work with my availability and rushing back to Columbia to be with my daughter and grandson. I cannot thank them enough for all they did for us. Scooby’s medications were reevaluated and now cost less than $100 a month for all of his medications. And, they told me when I need refills to call, and they would ship him what he needs. I called today to order refills and Savannah made it all so easy! If you want to take your critters to a place that will genuinely care, Crain is the place. If you want to feel like you’re not being taken advantage of for money because you love your animal, Crain is amazing! I think very highly of their business and just wish I could bring them to TX with me, but since I can’t, I appreciate them making the accommodations I need to care for my dog in his Senior years.

Great care and flexibility with our puppy pepper who recently got parvo. She's currently being cared for by the vets in a few over night stays. Originally Saturday was the hopefully date. Now Monday is the next hopeful date. Day 2 of this 4 day challenge is upsetting and stressful for both my wife and I. The Vet took time for a lengthy conversation where I questioned everything being done. He was patient and more than willing to hear my questions as well as answer them. Praying to God she's a spicy pepper we know her to be and come out of this. Thanks to all the staff for being available to see her in only a couple hours of making the call. Update. Day 6 of being hospitalized for parvo, she got to come home. Although it wasn't cheap. You can't put a price on a vet and their practice keeping you updated and working hard for you. We still have healing to do but she is still our little pepper and showing signs of improvement. Doc Rob took care of Pepper. Sunday his father came in and worked hard to keep her hydrated. Between Doc/Vet Rob, his father, numerous staff. Chloe, Dalton, unfortunately many others I can't remember, she's is home again. I can't thank you guys enough. As a couple who may never have kids. I will never go anywhere else as long as I live in missouri. Our pets are our babies and to have her home again means more than anyone will ever know. After many months she is happy and healthy. Going strong with no end in site to the destruction of her toys!

Was recommended to come here. Worst experience ever. I should’ve read the reviews like usual. THE REVIEWS ARE ALL TRUE SO BEWARE. They preyed on me for the love I have for my dog. The way they tried to scare and manipulate me into a surgery. And now that I wanted a second opinion and a more affordable option they are being so unethical. They are still refusing to send over records that I legally own since I paid my bill. And Julie, sweetie, it is very unprofessional and disrespectful to acknowledge a doctor as “sweetie”. I will be reporting you guys. Next time I call up there I expect the DOCTORS SOAP NOTES TO BE SENT OVER AS REQUESTED. I WOULD LIKE A DETAILED EXPLANATION AS TO WHY YOU GAVE MY DOG THE CERTAIN MEDICINE YOU DID. I would like detailed notes as to why you did each test. You want me to trust to leave my dog there but one of the veterinarians is like 70 years old and couldn’t even give me the acronym of the surgery they wanted my dog to have. A nurse or an assistant had to come over and explain it. So excuse me that I did not feel confident in this facility caring for my dog. But I still have legal rights to all of the care she was given and WHY.

I first got introduced to Crain after my beloved Chula was hit on 7 highway we took her there and to have her cremated. Since then my other beloved pet Roe has been there for all her shots and everything else and has flourished health wise as a result of their treatment along with my newest edition MarshMellow just received care there and the doctors waited on me even though I was late they waited on me to get her there and bless their hearts I really needed their help that night this place I would highly recommend it if you've got an animal and they are in any kind of need whatsoever of a veterinarian go check them out you will not be disappointed! I personally thank you Crain! God Bless you all staff included from the bottom of my heart thank you all. Sincerely, JAMES LEIBRECHT

Never in my life did I think I’d spend almost five grand on a dog but here I am rocking it!! These people are fantastic!! Dog (Max… but I don’t call him that) loves his extended family here…. but he loves everyone… except one old lady driving a corvette… sorry Ruth he’s usually very lovable…. I blame the car! Seriously though Crain has always treated us like family and has always taken great care of Dog…… ok…… Max.

I took in my dog thinking it was parvovirus and he wasn't feeling good at all, could barely move. They did exploratory surgery EVEN THOUGH there was no point and the doctor didn't even let the white stuff digest long enough. Over the week my 3 yr old Labrador Retriever ended up getting infections, he was very swollen in the legs and to make everything worse, my FAMILY had to give him a sponge bath because he wasn't getting bathed regularly. I only gave it the one star because for 1, there is no zero, and two, because the people were nice other than the doctor. We ended up putting our pup down because of it all He just needed medicine. I think all they care for is money not health of the animals. The bill was over $1k

This place needs to be shut down. I’ve had to put a dog down before, and it is already a hard thing to do but my other vet waited for the sedative to take effect before putting him down. That was not the case here, it was not a peaceful euthanasia, my dog was wide awake and the last thing I saw was my dog’s eyes light up with fear. The vet made a comment about how “at least you have another dog” it was very insensitive and ridiculous to say. Please if you can go somewhere else for the sake of your families and fur babies because I don’t wish for anyone to see that. One of the worst things I’ve seen.